AudioCodes' products undergo constant interoperability testing with our partners’ systems to ensure seamless integration and high customer satisfaction.
Already powering hundreds of contact centers around the globe, these integrated solutions support all deployment types, whether on-premises or in the cloud, to easily connect to customers – no matter where they are – on any voice channel, including click-to-call from web and mobile applications.ĪudioCodes’ contact center innovation solutions cover: We provide customer service, sales, technical support, and helpdesk services for all industries from the automotive industry to tourism, tailored to your individual needs.
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But to take full advantage of these unparalleled opportunities, today’s contact centers must be able to offer a superior level of personal service that resolves their customers’ issues quickly, while ensuring that call quality remains high at all times.ĪudioCodes offers a wide range of innovative voice solutions that allow any type of contact center to effortlessly unlock the potential of digital transformation and quickly become a modern contact center, all with minimal investment. Anytime, anywhere Omnichannel customer service solutions in any country, language or dialect, with highly trained professionals and top-quality technology support. The global contact center market is rapidly expanding due to the increased adoption of new technologies such as chatbots, mobile applications and the cloud.
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User Management Pack™ 365 on Microsoft Azure babelforce is the 1 most flexible call center software for customer.SmartTAP 360° Enterprise Interactions Recording on Microsoft Azure.AudioCodes Routing Manager (ARM) on Microsoft Azure.One Voice Operations Center on Microsoft Azure Anywhere365 offers a real-time collaborative omnichannel communication management for organizations and enterprises with unified control over voice calls, Emails, Skype, SMS, Social media interaction, WhatApp, Bots, and Webchat quickly and in a more organized manner.Find the solution that fits your organization. Mediant Cloud Edition (CE) SBC on Microsoft Azure Delight your customers, inspire your team, offer personalization on every channel, anywhere, anytime.Mediant Virtual Edition (VE) SBC on Microsoft Azure.
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RXV81 Standalone Microsoft Teams Rooms on Android.Direct Routing Survivable Branch Appliances Read Oracle Contact Center Anywhere customer reviews, learn about the products features, and compare to competitors in the Contact Center Solutions market.
Direct Routing SBCs for Microsoft Teams.Flexible IP Voice for Service Providers.Software-Defined Wide Area Network (SD-WAN).Emergency Call Handling in Microsoft Teams.Conference Rooms and Executive Board Rooms.Meeting Room Solutions for Large Spaces.Dynamics 365 Customer Service Voice Channel Connectivity.
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